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02-22-2024 02:16 AM
What is the purpose of flagging an article in a knowledge base?
A. To mark an article to read later.
B. Allow a user to submit feedback about an article
C. Reporting an error
Solved! Go to Solution.
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02-22-2024 02:50 AM
Hi @abhi159
Sorry, actually its C . even a user did not flag but still share feedback via comments, and as per even error is not right word, flag means, change required or correction or update needed.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-22-2024 02:18 AM
Hi @abhi159
Its B, Allow a user to submit feedback about an article
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-22-2024 02:46 AM
in now learning course its reporting an error that why I am confused
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02-22-2024 02:50 AM
Hi @abhi159
Sorry, actually its C . even a user did not flag but still share feedback via comments, and as per even error is not right word, flag means, change required or correction or update needed.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-22-2024 02:49 AM
