What is the use of Subscribed by(related list) in business service?

[Raj90]

Hi All,

In Business service, we have one related list name Subscribed by seeing in the below

We add User to Subscribed by but I don't know what is the use of this related list.

Anyone having knowledge on this please tell me briefly(functionality).

How to hide this related list for ITIL users?

Thanks 

Raj

[Slawek_Radziewi]

Try to set client script with similar code.

var sections = g_form.getSections();
if(g_user.hasRole('itil')){
         sections[1].style.display = 'block';
}else{
         sections[1].style.display = 'none';
}

[Raj90 · Accepted solution]

Hi,

The below code is working fine.

function onLoad() {
if(g_user.hasRoleExactly('service_owner')) {
g_form.hideRelatedList("cmdb_subscriber"); // hide related list
g_form.showRelatedList('cmdb_subscriber'); // show related list
}
}