Hi @Balaraju K B ,
The announcement which you see now on RED, its an OOB announcement to make you aware of using Employee center.
Refer this doc to learn about Employee center :https://docs.servicenow.com/bundle/sandiego-employee-service-management/page/product/employee-center/concept/employee-center-landing-page.html
The following table lists the key differences between the Service Portal and Employee Center portal.
| Employee Center |
Service Portal |
| Best-practice based portal experience with pre-loaded widgets organized coherently across the portal. |
Demo home page design where customers start from scratch to design their desired experience. |
| Dynamically created topic pages based on unified taxonomy for all content types across departments. |
Requires designing, creating, and maintaining individual topic pages. |
| Highly scalable: all portal elements, including widgets, are designed to scale for enterprise service delivery. |
Need to redesign the portal with every new use case or department added. |
| Unified taxonomy enabled AI search that allows browsing different content types, across departments, without switching pages. |
Content is siloed across different content type and departments with poor search experience. |
| Unified taxonomy for all content types that drives employee-centric content discovery. |
Ineffective content discovery leading to difficulty in defining an employee centric taxonomy for navigation across the portals.
|
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
