I like many others are testing the On-call scheduling functionality (Helsinki). By the documentation, trigger rules will not work if the assignment_group or assigned_to are not blank, and are dependent on executing the rule by basically any other con...
Hello. Does someone have a function to parse the ZoneInfo array (?) or whatever it is that is returned from: var userTimeZone = gs.getSession().getTimeZone(); The output from that looks like this: sun.util.calendar.ZoneInfo[id="US/Eastern",offset=...
Hi I'm configuring a Configurable workspace. I have a workspace-style homepage with a list on it. The list "New" button event is configured to open a new page which has a single catalog item component for the user to raise a new request from the cata...
Hello All, We are experiencing an issue with Incidents created through the Logic Monitor integration. These incidents are generated for collector failovers, and the failover details are included in the Incident description.When the failover is restor...
Hi everyone, I'm trying to get a user list in a List Collector and pass to Look up User in Entra ID, to get the ObjectID of each user in the list to pass to the Add Users to Group in Entra ID.However, I'm hitting a roadblock. I'm successfully getting...
Anybody seen date fields behave differently in Workspaces? Upgraded to Yokohama, and now clicking into an empty date field always pops up the Calendar and auto populates the current date into the field. Prior to the upgrade clicking into the empty da...
Hi All, I have the below requirement to configure ServiceNow - Smartsheet integration. Whenever few fields in Business Impact Analysis table changes, then the updated field values should be transferred to Smart Sheet. Please assist. Thanks & Regards.
Hi team,We are experiencing a synchronization issue between ServiceNow and Azure AD:Some users are provisioned correctly, while others fail to sync.The error is: InvalidLookupReference on the department field.From what I understand, Azure AD treats t...
How do you fetch variable values from a Multi-Row Variable Set (MRVS) and include them in a notification without writing a script?
The Service Graph Connections status is not changing to success; it is showing pending, and there are no logs explaining how to solve this issue.
This is my Action script step, trying to use this in the flow whenever variables (special char escaped) need to be updated. Now this is throwing an error when I am passing this value to variable "cable_installation_request_for_printer_selection_stat...
I created a dashboard with a simple list view widget. It is currently grouped by on specific field on a form. The group by split it into three sections, yes, no, or empty as the answer for the field. I want to combine the no and empty fields. Is ther...
The KB Article does not have the table sn_compliance_policy available as a related list even though the pollicy table has a reference field linking to kb_knowledge.How can I add it to the related lists so that I can see all the policies that link to ...
I'm exploring efficient ways to transfer millions of rows of table data to an external system and would appreciate your insights. What approaches have you found effective for handling such large-scale data transfers without compromising performance? ...
Hi All, We have a custom portal where I can see the list of incidents but when I am opening an Incident record explicitly it is showing "No elements to Display" bcz the URL contains "view=case". When I remove that view=case it is redirecting to "Defa...
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