Why notification is not getting send?

[Prathamesh Cha1]

Hi all, 

I want to send notification whenever the hr case is getting updated but I dont know why its not working

upto 

"gs.addInfoMessage(gc.opened_for.getDisplayValue())" my code is working fine but event is not getting triggered and notification is not getting send

Actually in question answer table many dates are there and I am subtracting 14 days from every date and I am trying to match it with todays and if gets match then I am trying to send notification

BR is in Human resource core application

conds are whenever hr case getting updated

and I am going tO PUT that code in scheduled job to run it daily basis please check

(function executeRule(current, previous /*null when async*/) {

    // Add your code here

    var ed = '';

var gr = new GlideRecord('question_answer');

gr.addEncodedQuery('question.question_textSTARTSWITHexpected target date^sys_created_onONThis week@javascript:gs.beginningOfThisWeek()@javascript:gs.endOfThisWeek()')

gr.query()

while(gr.next())

{

     ed = gr.value

    var gdt = new GlideDateTime(ed);

     gdt.getDate();

     gdt.addDaysUTC(-14)

    var td = new GlideDate();

    if(gdt.getDate().getDisplayValue()==td.getDisplayValue()){

         var hrcase = gr.table_sys_id;

         var gc = new GlideRecord('sn_hr_core_case');

         gc.addQuery('sys_id', hrcase);

         gc.query();

         while(gc.next())

         {

            gs.addInfoMessage(gc.opened_for.getDisplayValue())

            gs.eventQueue('sn_hr_core.trigger_two_weeks_before_orgc',gr,gc.opened_for,null);

         }

  }

}

})(current, previous);

event

notification

[-O-]

It seems to me you are providing the wrong parameters to gs.eventQueue(): in the last picture event sn_hr_core.trigger_two_weeks_before_orgc is shown as defined for table sn_hr_core_case, but you are passing in gr as 2nd parameter; however on line 5, gr is defined for table question_answer.

It should be:

gs.eventQueue('sn_hr_core.trigger_two_weeks_before_orgc', gc, gc.opened_for, null);

Next time you decide to take no. 2 on spacing, formatting, variable naming and (not) using functions, remember the words of John F. Woods. 😄

[Tai Vu]

Hi @Prathamesh Cha1 

You're passing the object gr (question_answser) while the event was defined in the sn_hr_core_case table.

Let's correct it to gc (sn_hr_core_case) instead.

If it still doesn't work, let's try to have a look into the Event Queue.

URL: https://<instance_name>/sysevent_list.do?sysparm_query=nameSTARTSWITHsn_hr_core.trigger_two_weeks_be...

You can also access record producer variables by using <GlideRecord>.variables.<variable_name>.

Cheers,

Tai Vu