why Read ACL is not working in Related tab ?

[Virendra K]

Hi All,

I have created Read ACL (snap) but its not working. User with no role also can see it editable on related tab. 

Don't know what may be the issue ? 

Regards,

Virendra

[J Siva · Accepted solution]

Ok in that case just remove the role as admin condition. So that system will allow IOP SRE group members to edit that field.

[J Siva · Accepted solution]

Ok in that case just remove the role as admin condition. So that system will allow IOP SRE group members to edit that field.

[Virendra K]

But its not allowing to save the ACL without allowing/assigning role.

[Ankur Bawiskar]

@Virendra K 

you can simply use advanced script with this

answer = gs.getUser().isMemberOf('IOP SRE');

If my response helped please mark it correct and close the thread so that it benefits future readers.

[J Siva · Accepted solution]

ok then do one thing, replace the admin role with ITIL. It'll work. Because user must have ITIL role to access ITSM modules. To verify this, lookup roles linked to that group. If ITIL is there, then simply update the role with ITIL.