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Why table border is not visible when notification triggering to outlook?

Ankita Kolhe
Tera Contributor

Hi Community,

 

I created  a notification which consist email script that has html code to create a table.

The table borders is showing when I'm previewing notification in Notification:-

 

AnkitaKolhe_0-1703168874579.png

But when same email triggering to outlook, table border is not showing up:-

AnkitaKolhe_1-1703169035546.png

 

Email Script;-

 

AnkitaKolhe_2-1703169258581.png

 

Could any one please help on this?

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi @Ankita Kolhe 

the <table> tag contains the attribute border with invalid value "2px solid black".

This is a CSS style and has to be added to the style attribute:

<table style="border:2px solid black; border-collapse:collapse; width:100%">

 Maik