Workflow help
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03-26-2024 10:26 AM
Hello,
We have a catalog item with an "Existing Approver" field which is not mandatory and a 'New Approver" field which is mandatory.
Right now the workflow is as follows: Both the "Existing Approver" and "New Approver" needs to approve before a TASK is created.
I would like to change the workflow to the following:
If "Existing Approver" is empty, then only the "New Approver" needs to approve before a TASK is created. How should I go about changing this?
Thank you.

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03-26-2024 11:17 AM
I think it should work as it is. If the Existing Approver is empty, it shouldnt generate an approval record. So only New Approver will approve.
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03-26-2024 12:13 PM
Hi @Jen11,
It should still function but the workflow will throw an error.
e.g.
To prevent this, you can add a simple condition to the 'existing approver' child activity as something like:
Cheers