Workflow Studio - Run As not showing in the Flow Properties

Pascal Verdieu · ‎04-15-2025

Has anyone encountered how to change the Run As of a flow once created in Workflow Studio? It doesn't appear in the flow properties like it did in Flow Designer (one of the reasons I miss FD dearly...)

Pascal Verdieu · ‎04-15-2025

Found it!

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821206

Issue
When updating the property "run as" to system user in the flow designer properties, flows still execute as the user who initiates the session. Changing the property and saving or activating again does not change this property. When using the built-in test flow functionality, the flow correctly runs as system, but in test mode, the flow runs as the user.
Cause
This is an expected out-of-box (OOB) behavior for inbound email type flow triggers.

View solution in original post

Dr Atul G- LNG · ‎04-15-2025

Hi @Pascal Verdieu

Deactivate the flow and then go to the flow properties."

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Dr. Atul G. - Learn N Grow Together
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Pascal Verdieu · ‎04-15-2025

Hi @Dr Atul G- LNG

Thanks for that, but unfortunately this doesn't seem to be it...

FYI, workaround I've found up to now is to update in the list view...

Ankur Bawiskar · ‎04-15-2025

@Pascal Verdieu

Did you try to clear instance cache using cache.do and then logout and login again?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎04-15-2025

It should actually show. Did you try repairing or updating the workflow study plugin and testing it again?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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