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04-15-2025 05:00 AM
Has anyone encountered how to change the Run As of a flow once created in Workflow Studio? It doesn't appear in the flow properties like it did in Flow Designer (one of the reasons I miss FD dearly...)
Solved! Go to Solution.
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04-15-2025 07:26 AM
Found it!
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821206
Issue
When updating the property "run as" to system user in the flow designer properties, flows still execute as the user who initiates the session. Changing the property and saving or activating again does not change this property. When using the built-in test flow functionality, the flow correctly runs as system, but in test mode, the flow runs as the user.Cause
This is an expected out-of-box (OOB) behavior for inbound email type flow triggers.
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04-15-2025 07:27 AM
Thanks for the assist!
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04-15-2025 05:04 AM
it should show after creation as well.
Did you try to clear instance cache using cache.do and then logout and login again?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-15-2025 06:46 AM
Hi @Ankur Bawiskar, I have that in 2 different instances, but just in case, I did the cache.do and logged out, used another browser and still the same 😞
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04-15-2025 06:50 AM
Strange.
Is that happening with some other admin as well in your instance?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-15-2025 07:26 AM
Found it!
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821206
Issue
When updating the property "run as" to system user in the flow designer properties, flows still execute as the user who initiates the session. Changing the property and saving or activating again does not change this property. When using the built-in test flow functionality, the flow correctly runs as system, but in test mode, the flow runs as the user.Cause
This is an expected out-of-box (OOB) behavior for inbound email type flow triggers.