Multiple Templates

RS7
Tera Contributor

Good morning,

I have created in SN a Digital Product Release Template (for simplicity let's call it "Template A").

--- NEED

I need to create many another templates (for simplicity let's call them "Template B, C, D, E, F").

Each of these templates will have

*tasks identical to Template A

*extra tasks that Template A does not have

*some tasks of Template A in state=close skipped 

 

--- HOW TO: basic solution

To achieve the above I can use the function "Clone" and created Template B, C, D, E, F.

Then manually I can customise each template as I need

 

--- QUESTION

Is there a smarter way to accomplish the above?

 

Thank you

 

 

 

 

1 REPLY 1

Siva Sankar Ala
ServiceNow Employee

@RS7 
Clone template is the best solution to create multiple similar templates currently in Digital Product Release application.