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Enterprise Asset RMA Order asset not showing in list

mohamadmoha
Tera Contributor

Hello. I am facing an issue where I need to Add an asset in the RMA Order list to test the repair/replacement process. The asset list for selection remains empty, although there are Enterprise assets in the Enterprise Asset Workspace. 

 

mohamadmoha_0-1769412740059.png

Reference article: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/submit-rma-order.h...

 

Is there a specific flow that needs to be modified or checked? 

Thanks for the assistance!

1 ACCEPTED SOLUTION

chaithu1489
Kilo Sage

check the reference qualifier for the variable

View solution in original post

1 REPLY 1

chaithu1489
Kilo Sage

check the reference qualifier for the variable