Business Application to Business Application relationships

Kelli Fellows
Tera Contributor

3 weeks ago

Can you tell me all the Business Application to Business Application relationships and what they are used for?  I am seeing "References" and "Interfaced By".  

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fknell
Tera Patron

3 weeks ago - last edited 3 weeks ago

Hi @Kelli Fellows,

In CI Class Manager you can look at all CI classes and see the suggested and all relationships available for a given class.

 

For the Business Application class it will look like this:

 

ci class mgr.jpg

You can take the CSDM Fundamentals training to familiarize yourself with the concept and artifacts or read the CSDM 5 white paper. 

 

The relationships you're mentioning are added as part of Enterprise Architecture / Digital Integration Management. For the digital integration management data model please have a look at the corresponding documentation: https://www.servicenow.com/docs/r/application-portfolio-management/eaw-dig-intg-data-model.html

 

They are used either to describe interfaces between business apps e.g., CRM interfaces with ERP or to display data consumption / exchange e.g., BI tool references HR system.

 

Hope this helps!

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Kelli Fellows
Tera Contributor
In response to fknell

3 weeks ago

I see the "Interfaced by" relationship in the suggested relationships in CI Class Manager.  However, in all the CSDM documentation I've read, I see the "References" relationship.  I am trying to determine when I should use "Interfaced by" versus "References". 

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fknell
Tera Patron
In response to Kelli Fellows

3 weeks ago - last edited 3 weeks ago

You won't decide which relationship to use by your own, the corresponding UI (Service Builder, EA Workspace) or Service Mapping will determine that for you. 

 

Reference in that case means, that you can assign one business process (field type = Reference) in the business application form. 

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