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Business Application to Business Application relationships

Kelli Fellows
Tera Contributor

6 hours ago

Can you tell me all the Business Application to Business Application relationships and what they are used for?  I am seeing "References" and "Interfaced By".  

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fknell
Giga Patron

5 hours ago - last edited 2 hours ago

Hi @Kelli Fellows,

In CI Class Manager you can look at all CI classes and see the suggested and all relationships available for a given class.

 

For the Business Application class it will look like this:

 

ci class mgr.jpg

You can take the CSDM Fundamentals training to familiarize yourself with the concept and artifacts or read the CSDM 5 white paper. 

 

The relationships you're mentioning are added as part of Enterprise Architecture / Digital Integration Management. For the digital integration management data model please have a look at the corresponding documentation: https://www.servicenow.com/docs/r/application-portfolio-management/eaw-dig-intg-data-model.html

 

They are used either to describe interfaces between business apps e.g., CRM interfaces with ERP or to display data consumption / exchange e.g., BI tool references HR system.

 

Hope this helps!

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