Integrated Experience and Service Feedback is an Employee Center Pro capability launched with February 2024 release that allows organizations to capture continuous in-the-moment feedback at critical touch points across portal experience and servic...
This guide will help you get up to speed on Employee Center and is a great place to come back to as our product evolves. Table of Contents Employee Center BasicsRelease DetailsEmployee Center Widgets, Pages, and Capability OverviewKey decision factor...
ServiceNow’s vision is to enable all employees, whether at a desk or not, to self-serve thereby improving their productivity & satisfaction as well as driving operational efficiencies for your organization. With the May 2024 release of Employee Cente...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, A bit more than a week ago a store update for Employee Center was published, version 23.0.5 R. After having updated the plugin, I immediately noticed "odd" s...
We recommend organizations start their Employee Center journey by first activating it in a sub-prod environment with demo data. This will help them visualize all the features and make better decisions on what configurations/customizations they would ...
We are excited to be back this quarter with another inspiring customer spotlight where we take you behind the scenes of a large organization deploying Employee Center through Customer Show and Tell webinars hosted by Live on ServiceNow. During ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, One of my favorite nice new elements on the new Employee Center, is the Quick Links widget. Quick Links are a way to quickly access internal and external res...
Every organization wants to reduce cost, drive operational efficiencies, and increase revenue. A great way to do this is by building a unified employee portal using Employee Center, thereby increasing self-service, and creating experiences that lead ...
Every quarter we take you behind the scenes of a large organization deploying Employee Center though Show & Tell webinars hosted by Live on ServiceNow. During our Q4 2023 event, one of the leading global biopharmaceutical organizations stepp...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field The method described in this article became obsolete with the introduction of "Deactivate a portal and optionally redirect to another portal" in the Xanadu release. Hi...
ServiceNow Now Mobile Application This page is your one-stop solution for everything you need to know about Now Mobile. Explore the resources below to get started, learn about the capabilities within the Now Mobile application, and discover how they ...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is the Employee Center...
Employee Center & ServiceNow Impact Employee Center is the ServiceNow multi-department, dynamic portal for service delivery and employee engagement. It provides an experience that easily scales from a service delivery portal to an employee destinatio...
We’re excited to share the latest enhancements to Employee Center! Our November 2022 store release for Employee Center and Employee Center Pro is now available for customers to install. This article summarizes the key new features and enhancements i...
Employee Center Customer Show & Tell is our quarterly webinar series where our Employee Center customers share their deployment journey via their live instance demo. This is a great opportunity to learn from and network with other customers, and t...
Employee Experience Office Hours is a series of dedicated 60-minutes Q&A sessions, directly with the product and engineering team, occurring on last Tuesday of every month at 09:00 am PT. Join these monthly office hours to connect with the S...
Introduction Organizations who use Zoom as its primary engagement channel can leverage the integration of ServiceNow Employee Center with Zoom, launched in November 2022, to meet the employees where they are. In our May 2023 release, we have publi...
Feature Demo Academy Session Feature Overview Experience streamlined task management through our latest capability—an integrated, condensed view of all active tasks on your homepage. Preconfigured to encompass diverse task types like approv...
Introduction The Virtual Agent conversational interface captures an automated messaging session between the virtual agent and user. Users can see a list of all the topics that the bot can help with, enter a request, request a transfer to a live age...
Introduction Content Governance provides content managers and admins an efficient way to fulfill and manage content requests. Content managers and admins can view these requests, assign it to a content creator, review the content, approve or make s...
Jen Holland
ServiceNow
seanflack
Steph Morillo
Lisa Latour
