Activity log improvements - enter instead of shift+enter?

[mfhaciahmetoglu]

Hi,

When adding a comment in an incident using the employee center interface, using 'enter' on my keyboard causes the comment to get submitted.
However, I would expect that this enters a new line in the comment field instead of submitting the form.

I know I can add a new line with 'shift + enter', but I think the default experience is better with just using 'enter' for a new line? 

Is it possible to configure this?

Thank you for considering.

Best regards,
Firat

[Ankur Bawiskar · Accepted solution]

@mfhaciahmetoglu 

that's not possible to change the behavior.

Please train your users about this.

the enter will add new line only if the input type is multi line

Since the input type is single line in portal, it considers that when you hit enter a comment has to be posted

If my response helped please mark it correct and close the thread so that it benefits future readers.