Add Disclaimer to a catalog item

sreeshsurendran
Tera Guru

The requirement is to add Disclaimer for a catalog item and it should be visible below the "Order Now" option in the portal. Screenshot for reference below.

 

sreeshsurendran_0-1683823258309.png

 

 

1 REPLY 1

Dan O Connor
ServiceNow Employee
ServiceNow Employee

@sreeshsurendran My first reaction to this is that you would need to create a custom UI page for this Catalog item to add a disclaimer in this position.

 

However if you did not want to customise a page for one item(not the best idea) you could use other options to configure this.

 

- Modals can be configured which was effectively popups or notifications. These can be frequently used to confirm disclaimers or criteria acceptance on something. 

- You could use annotation fields in the form itself, to position this Disclaimer at the bottom of the form somewhere.

- You could put this disclaimer into the Description of the Catalog Item, so it displays as nice text before the form begings.

- You could look into a business rule that when submitted, drops a banner from the top of the screen advising the Disclaimer