AI Search Facets not appearing for 'Articles' when late binding enabled
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03-25-2025 08:04 AM
We are trying to resolve an issue where search result counts vary considerably depending on the navigation tab selected (i.e., Articles/Requests/Topics/Links/Apps). When enabling AI Search late binding, the "facets" (left-rail search filters) do not display for knowledge articles ('Articles'). They do appear for other navigation tabs (Topics, Links, Apps).
Has anyone else experienced this issue?
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