All knowledge bases are not visible in employee center

Anshu_Malviya
Tera Contributor

I have added two knowledge bases in my employee center portal. but when I attch kb_view page in employee center, to see the knowledge base categories. I get categories of either of the knowledge base not of both.

5 REPLIES 5

Dan O Connor
ServiceNow Employee
ServiceNow Employee

Might be worth also checking you have connected some KB Categories to topics. While you can manually navigate to the KB's by using a URL or if you have a browse Quick Link on your ESC, with connecting to Topics articles won't appear in widgets or AI search