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All knowledge bases are not visible in employee center

Anshu_Malviya
Tera Contributor

‎11-07-2022 08:53 PM

I have added two knowledge bases in my employee center portal. but when I attch kb_view page in employee center, to see the knowledge base categories. I get categories of either of the knowledge base not of both.

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Dan O Connor
ServiceNow Employee
ServiceNow Employee

‎11-10-2022 07:49 AM

Might be worth also checking you have connected some KB Categories to topics. While you can manually navigate to the KB's by using a URL or if you have a browse Quick Link on your ESC, with connecting to Topics articles won't appear in widgets or AI search 

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