I want to show RITM conversation instead of REQ on employee center when a form is submitted
I want to show RITM conversation instead of REQ on employee center when a form is submitted
Forum Posts
Unable to view all the ideas, I have submitted in service portal
I am unable to view all my ideas which I have submitted in service portal. When I click on View All, its not showing anything.
Resolved! How to add a new field on portal
Hi Team, I am on sp page ( service portal ) , when i click on my profile on service portal page . i am getting the below page under about tab : by default i have email business phone mobile phone how to add a new column : company , manager , de...
Resolved! End Users Can't View Approval Details in Employee Center
Good Morning!I have a question that there appears to be several post on, but seems like the responses may be a bit outdated. We have requirements where users without roles (our end users) occasionally need to perform approvals on RITM records. They d...
Can't Import Employee Center Starter Stories
I'm trying to import the Employee Center - Starter Stories into my PDI onto the rm_story table and I keep getting an error message that "User not authorized to initiate import". I'm logged in as the Admin and I do have the import_admin role. Has an...
Passing Data Between Service Portal Widgets Using $emit, $broadcast, and $on
Passing Data Between Service Portal Widgets Using $emit, $broadcast, and $onSummaryThis article explains how to pass data between ServiceNow Service Portal widgets using AngularJS event handling methods:$emit, $broadcast, $on, and $rootScope.The exam...
Employee Center taxonomy creation
Hello, In personal instance I try to create a new taxonomy. To do that I simply clone a default 'Employee' taxonomy, add a name and in Portals > Employee center > Taxonomy, I change taxonomy to my newly cloned. The problem here is that after making ...
HRM Todos summary widget approval button missing
Hello, In the Employee Center portal when users with approver_user or approval_admin select 'My Tasks' (HRM Todos Summary widget), then select a task with an approval, the Approve/Reject buttons are not displayed. The buttons are displayed for users...
Resolved! SNC_external users cant see summary in HRM to-do widget
I’m working with HRM ToDos summary widget in the Business Portal, and I’ve run into an issue with external users. Users who have the snc_external role cannot see the summary for approval tasks in the To-Do widget and they can approve or reject the ta...
How to get Styled Content & Content Experience widget visible on public page
Hi, I have setup a public page that is visible on the ARC portal. I put 3 standard widgets in it. Announcement, Styled Content and Content Experience. In all three content widgets, there is content published in it.. for audience "Public Users". Now,...
Topic usage
Is there a report OOB for Employee Center that tells the usage of the topics in the taxonomy? For example, if the taxonomy is IT as the parent and Hardware, Software, Access and Security as child topics, I'm looking to see how many times Hardware ge...
Resolved! Form page/widget on the portal with OnSubmit client script
Hello folks, I need you help on this one - I have a record with some variables (coming out of a Record Producer) that I open in the ESC in the OOTB Form page/widget. I have defined server-side UI Actions to drive state transitions however I need to p...
Resolved! Auto-populate percentage on a field
Hi, I have a requirement where on the intake form there are 2 fields, total cost and % of funding. There is a 3rd field total funding cost which populates the percentage value of above fields. For ex, if % of funding-60, total cost- 100 then total fu...
Journey Header is not visible on portal for users with same role in Manager hub
As a Manager if we add the sn_jny_admin/read/write role journey header is not visible to the user, Checked is there any dependencies but there are not. Kindly anyone suggest on what other basis the journey visible to the user. PFA for reference. Rega...
Adding information to the SC Shopping Cart v2 widget
Hello, I am looking for some assistance with editing the sc-shopping-cart-v2 and the large_shopping_cart_v2.html. I have already copied both and have been able to edit the Short Description of the item in the cart. Here is our issue, we have 1 softwa...
