Currently we have a custom feature built in to display the Bell Icon in EC Pro on the top right, also we have a custom widget to show these notifications on the EC Pro Home Page for the User to see these notifications.
Now, these notifications are mostly email notification sent out by different third part applications. Business requirement was to send all these notification via integration to ServiceNow and then through a scheduled job, stored in a custom table, and then finally view it in EC Pro (Bell Icon and Widget)
Can we use Employee Tasks (Todo's Icon and My Active Items widget instead of the custom things that we are using today) to show these email notifications to Users in EC Pro, if yes, then can we also show them email notifications within ServiceNow in the EC Pro portal.
Or Instead of using the Employee Tasks (Todo's) better we use announcement widget? or is there a better solution to achieve this requirement?
