Can new catalog item auto connect with topics in Employee center?

Rebecca_J
Tera Contributor

There is an option to check for new content in categories in Topic form. Is there any scheduled job or any background workflow to auto check new catalog items or knowledge articles created in connected categories?

 

If there is no OOB settings, how can we setup the automation? 

Is there anyway to quickly validate if a catalog item is connected with any topic in Employee center?

 

Thanks.

1 ACCEPTED SOLUTION

Ravi Kumar A
ServiceNow Employee
ServiceNow Employee

Hi, 

July release has addressed this problem. See product documentation here:

Associate-updated-content-categories-topics.html

Manage outdated connected content 

I suggest you go through the other topics in around those topics.

Do mark it Helpful if it resolves your issue.

View solution in original post

6 REPLIES 6

No, You should manually add item to that category.

Please hit like and mark my response as correct if that helps
Regards,
Musab

Ravi Kumar A
ServiceNow Employee
ServiceNow Employee

Hi, 

July release has addressed this problem. See product documentation here:

Associate-updated-content-categories-topics.html

Manage outdated connected content 

I suggest you go through the other topics in around those topics.

Do mark it Helpful if it resolves your issue.