Managing Content via Connected Categories
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‎01-17-2025 02:00 PM
We have a use case where we are connecting Knowledge and Service Catalog Categories to the Taxonomy Topics in order to display the content within these categories on the Topic pages on the portal. I have been able to go through the process of adding new content to the respective categories, executing the scheduled job, and adding the content to the topics, however, when a piece of content such as a knowledge article is removed from a Knowledge Category that is associated to a Taxonomy Topic, the connected content (m2m_connected_content) record is not affected and is still available on the Topic page.
Any ideas on how to address the removal of content from Topics when it is removed from the Knowledge or Catalog Category it is in? I haven't been able to find much documentation on this. We are on Xanadu
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‎04-16-2025 12:01 PM
Tcossly looking through the community i see many suggesting that you will need to delete the record in the m2m_connected_content table.
The connected content gets added automatically when you connect the category but when you remove the category from the Topic, I'm seeing that you have to go to that table to manually remove it by deleting the Connected Content association. As this is considered Data, deleting is ok. I am still researching and have not tried it yet but will soon. 🙂
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4 weeks ago
@tcrossley , July release has addressed this problem. See product documentation here:
Associate-updated-content-categories-topics.html
Manage outdated connected content
I suggest you go through the other topics in around those topics.
Do mark it Helpful if it resolves your issue.