Career journey and certification for a job

andreacata
Tera Contributor

Hello, I'm Andrea Catarinicchia, a 19-year-old student. I'm really motivated to start learning ServiceNow and eventually get a job in the field. Some people have told me that I need to follow a career path and get certifications, but I don't know where to start or which area to focus on. My goal is to work with ServiceNow in the future. What career path and certifications should I pursue to get a job in this field? 

3 ACCEPTED SOLUTIONS

Robbie
Kilo Patron
Kilo Patron

Hi @andreacata,

 

Welcome. You've got an exciting journey and career ahead!

The best place to start is ServiceNow new branded 'ServiceNow University' site (formally ServiceNow learning).

From here you can walk through different career paths and associated free courses to help you.

Eg Developer or Implementer or Product Owner etc....

 

Take a look here... it has everything you need: https://learning.servicenow.com/lxp/en/pages/career-journey?id=journey

 

Please just shout out if I can help any further.

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

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Shravan Gatty
Giga Guru

Hi , @andreacata  start with CSA , that is the admin part then move into development part and eventually you will figure it out that which field is good for you in serviceNow. explore all the things to know but dive deep into which field you have interest.

View solution in original post

Pleasure @andreacata.

My recommendation would be to start with the System Administrator career path - reason being you'll learning how to use and navigate around the tool and as you feel comfortable with the basics, these skills easily transfer and help when progressing to the other career paths.

 

Whether you're wanting to go into the more technical and hands-on path such as a Developer or Implementer, or if you want more of a management/owners ship career (Product owner or Project Management), the 'Sys Admin' is the place to start for sure...

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

View solution in original post

7 REPLIES 7

ugutha
Tera Contributor

Hi Andrea Catarinicchia,

 

You can follow learning path courses from https://learning.servicenow.com/.

Start with Basics of ServiceNow, you can do multiple micro certifications from now learning patch.

Start with ITSM basics and you can explore other modules easily once you are good with ITSM.

Basic certification required is CSA which will help you in perusing your career goals with ServiceNow moving further.

 

Hit like if this is useful!

Robbie
Kilo Patron
Kilo Patron

Hi @andreacata,

 

Welcome. You've got an exciting journey and career ahead!

The best place to start is ServiceNow new branded 'ServiceNow University' site (formally ServiceNow learning).

From here you can walk through different career paths and associated free courses to help you.

Eg Developer or Implementer or Product Owner etc....

 

Take a look here... it has everything you need: https://learning.servicenow.com/lxp/en/pages/career-journey?id=journey

 

Please just shout out if I can help any further.

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

Thanks for the response! But which career path is the best and not too difficult for a student with not many coding skills who wants to learn ? (Between System admin, implementer, application developer, platform owner, technical PM and business process analyst) 

Hi @andreacata,

 

Start with System Admin which do not include coding.