Change No content Icon in portal
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07-27-2023 05:49 AM
Hello Team,
I want to change the "No Content" icon in the portals(employee center).
Use Case: When there is no data in a page the system by default shows an icon. I want to change it.
please find the below image that needs to be changed.
Thank you

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07-27-2023 09:16 AM
@Community Alums What type of search are you using? That looks like Zing search?
If you CTRL + RightClick on that image, you should get a popout menu showing you the widget in place.
In order to change the icon, you are likely going to need to create a cloned version of the widget to customise. Be worth noting you will need to maintain this through releases, so might be worth reviewing if there is significant value to the customisation to justify the overhead
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07-27-2023 09:41 PM
I am using the search which is available in portal(Homepage search).
Can you help me what exactly I need to change in the widget.

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07-27-2023 10:05 PM
Hi there,
This does not look like an image which is in the images table. So don't think you can actually replace it. You might edit the widget, or first go to: override the image using CSS. I wouldn't immediately go for editing the widget.
- 2020-05-18 - Article - Changing Service Portal widgets look and feel without cloning widgets
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-28-2023 01:26 AM
Hi Mark,
That image is available in the image table. Even after changing the icon in the table its not reflecting in the portal.
PFA.
Thanks