Change No content Icon in portal
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07-27-2023 05:49 AM
Hello Team,
I want to change the "No Content" icon in the portals(employee center).
Use Case: When there is no data in a page the system by default shows an icon. I want to change it.
please find the below image that needs to be changed.
Thank you

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07-28-2023 01:30 AM - edited 07-28-2023 01:30 AM
O oke I didn't see it in my instance.
Anyway, when uploading new images under the same name, do take browser cashing into consideration.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-30-2023 02:52 PM
@Community Alums this has been hardcoded with the file name under the 'Topic Content' widget
So I'm guessing upload a file with the same name wont work.
This is also a read only widget, so the widget would need to be clone for any customisations. But as Dan and Mark have mention, customisation have it risk and will need to be maintain through upgrades. And given this widget is relatively new and I know there are potential issues with it, I would expect ServiceNow to modify this widget in the future.
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08-22-2023 03:21 AM
Thank you all,
I fixed it.
In portal themes, I used the icon element and overridden the icon.
script used in themes:
.v9c691d40c31030102ec1a589a840dd4c .browse-content-container .content-align-center{
img{
content: url("/your_icon")
}