Employee Center - count of Surveys under My active items not showing

mah1
Kilo Sage

We recently upgraded to San Diego and see that Surveys is now included in the Activity Configuration for My active items.  We have disabled Tasks and made Requests primary.

No count is showing for us even though there are surveys listed when you drill down into Surveys. 

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Is there something that needs to be done for the count to appear here?  This doesn't seem to be the case in my PDI though...  It is showing a count next to Surveys even if I disable Tasks and make Requests primary.

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Thank you

1 ACCEPTED SOLUTION

mah1
Kilo Sage

Re: Count not showing for Surveys under My active items

Per Now support:

The issue has been identified as PRB1578990. This PRB is currently in the testing phase with a fix planned for a future release.

They provided me with an update set to resolve the issue in my instance.

View solution in original post

7 REPLIES 7

Update sets attached.

sara14
Tera Contributor

Doing the upgrade to the Employee Center Pro will fix the issue.(Update to version 26.0.2 )

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srikanth95
Tera Contributor

Employee Center - count of incidents under My active items not showing currectly.

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could you please help me on this. i want same link task and approvals and surveys and requests .
cound you please anyone give me the code.