Employee Center Header Menu "My Requests"
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‎01-23-2024 09:46 AM
Hello, Community.
The Scope Application was created with a table extended from Task.
The application's users can create a request from the Self-Service Catalog Item. My requirement is to adjust "My Requests" in the Employee's Center Header menu to show requests were created after submission.
I've created "My request Filter"
, but do not know how I can configure it in "Activity Configurations" for the menu options EC, or should I create new "Activity Configurations"?

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‎01-23-2024 11:59 AM
I don't think you'd need to create a new Activity Configuration. To have the new custom task table appear in My Requests, you will configure the My Request Filter. Then create a Standard Ticket Configuration record for that table also to define what information should appear.