Employee Center Header Menu "My Requests"

Nataliia_Lova
Tera Guru

Hello, Community.
The Scope Application was created with a table extended from Task.
The application's users can create a request from the Self-Service Catalog Item. My requirement is to adjust "My Requests" in the Employee's Center Header menu to show requests were created after submission.

Screenshot 2024-01-23 at 19.44.27.png

I've created "My request Filter"

Screenshot 2024-01-23 at 19.36.16.png

, but do not know how I can configure it in "Activity Configurations" for the menu options EC, or should I create new "Activity Configurations"?

Screenshot 2024-01-23 at 19.38.46.png

1 REPLY 1

Susan Britt
Mega Sage
Mega Sage

I don't think you'd need to create a new Activity Configuration. To have the new custom task table appear in My Requests, you will configure the My Request Filter.  Then create a Standard Ticket Configuration record for that table also to define what information should appear.