Employee Center not returning matches

Bret Smith
Giga Guru

Recently updated to Washington DC in our TEST environment and The Employee Center search feature is no longer returning matches. Where do i look in our PROD environment to update the settings in TEST?

 

This is from TEST

BretSmith_1-1715785594258.png

 

 

This is the functionality expected from PROD

BretSmith_0-1715785573988.png

 

2 REPLIES 2

bubuprasadswain
Tera Guru

Hi @Bret Smith ,

Could you please provide some more info like is this happening only for you or for all the users?
If person specific: Recommend to clear browser cookies, clear cache and try again.
If all user specific:  check the 'Search Sources' of the portal.

bubuprasadswain_0-1715833895067.png

 

Hope this is helpful and resolve your issue.

Regards,

Bubuprasad

 

it appears Indexing is not running

BretSmith_0-1715866002460.png