For both knowledge articles and catalog items, can we create a restricted access panel in the article/form details to show who that article/request is available for even if its content is not available for users? My client wants to let the users know...
Good Morning!I have a question that there appears to be several post on, but seems like the responses may be a bit outdated. We have requirements where users without roles (our end users) occasionally need to perform approvals on RITM records. They d...
Hi everyone,Is it possible to search for catalog items where the meta string matches an exact phrase? For example, finding "One Drive" as a complete string, rather than separate instances of "One" or "Drive". I haven't been able to get this to work.M...
The top interview tool can play a crucial role in promoting diversity and inclusion in hiring practices. By enabling video interviews, the top interview tool allows recruiters to reach a broader and more diverse candidate pool, regardless of geograph...
Hi Team, On the knowledge article I have related links and I would like the related links to be displayed on new widget. I would like to know the possibilities and how can this be achived. Thank You
Hello Everyone, I recently completed my Certified System Administrator (CSA) certification in ServiceNow and am eager to gain handson experience in the platform. I am actively seeking an internship opportunity where I can apply my knowledge and grow ...
When Mandatory information is missing it shows the relevant fields on the right of the Record Producer/Request Item. However the field name has a dark gray background which makes it hard to read as displayed below. I want to change it to white. Any...
When we click on kb article from Employee Center on My task it should open kb view for that particular record.
Question 1:How do I re-sequence these menus so that "Tours" appears to the left of the User Profile (instead of on the right)?Question 2: How do I make the "Tours" menu disappear when there are no tours on the page?
Hello! Was wondering if anyone had any luck removing the obnoxious padding that is on the catalog item icons.
Hello Everyone!I am trying to fetch values from Variable Editor in my custom Widget in Server script. The Variable editor is defined on the User Table and it has around two variables, could anyone please guide me? Thank you!
Hello, We redirected the previous instance's URL to a new one. We have changed CNAMES. But, we've encountered the 403 forbidden error. what might cause this problem? Thanks, Yakup
Can we extend the Employee Center portal for purposes beyond the HR module? Specifically, we are looking to create a portal for managed services, allowing customers to raise cases or requests for services such as computer sales, leasing, and conferen...
Hello, We have build a customized external search source that looks up another instance of ServiceNow to provide knowledge articles on our Employee Service Centre, which works great. However, we would like to exclude knowledge articles that have exp...
I would like the submit button for catalog items on the employee center portal to scroll with the page instead of being static in the upper right. I found this question asked many releases ago but nothing recent. Can someone please direct me? We are ...
