Hello,I have added Some more details in My Task page like, Number, Short-description Description, Comments and Priority. But it is showing in one line, How to divide it in the format ofNumber - short descriptiondescription:Comments:Priority: Thanks....
Hello Team, I want to understand how Request can be raised via Email in Servicenow. Is this the preferred OOB method to raise request?
We are in the process of migrating from the Service Portal to Employee Center (not the pro version) and I've run into an issue that makes me think the migration isn't complete. While in native ServiceNow, when I impersonate someone, the Service Porta...
HelloI created a feedback definition with type = In Page. I selected the page = my_request but the expected result which is to display the widget on the 'my request' page does not happen Is anyone familiar with this widget?
Hello ServiceNow Experts,I have to make changes to the Employee Center as per the customer's requirement.The customer wants us to create a separate widget/option to view Tickets as shown in the picturePlease help/guide me as how to proceed with thisT...
I create a knowledge base article, submit and publish it.The Publish workflow is 'Knowledge - Approval Publish'.Approval task is triggered, but when the knowledge base owner logs into their ESC, they do not see the approval task in their My tasks/Tod...
how to check on my instance if there is any chat setup done to talk to live agent?
Hi. i want a reopen button in my esc employee portal. i am working on procurement case management. Once I received the resolution to the query, I want an option to re-open the case with the option to add the comments and reason for re-open these opti...
Hi Team, I am preparing for CSA Certification, and it would be helpful if I can get some dumps or practice exam papers.
Hi everyone, I just cloned the HRM Catalog Item and SC Catalog Item widgets, and I redirected the custom from hr to sc. But for some reason the CSS broke. I've already looked at the dependencies, pages, containers, lines, etc. Does anyone have any su...
Cannot find where to update the following. In Virtual Agent we get a default message and we want to update the Link. Do you know where that is being controlled?This link take the customer to the Request Tab. We just want to update the wording to read...
How to map incident to relevant group based on users location with category and priority condition. I have tried assignment rules adding dot walking but not getting proper way to complete this requirement. Please suggest if any one have idea on this....
Hi everyone, So we recently combined RITM tickets from a different ticketing system to Servicenow via Integration Hub. These RITM tickets are now visible via Employee Center portal. Now, we want to disable the "POST" button on the activity stream of ...
Hi Experts, I want to change the background color to #12086f and font color to white of the below info message on service portal page. How to achieve this? Regards,S
How many days to complete ON demand Course(ServiceNow fundamentals) of CSA Exam
