Resolved! Icon on knowledge article tiles
Hi. My customers have asked if it's possible to add an icon to the knowledge article tiles on the employee center, like we have on our record producer tiles. Does anyone know if there's a way to do this?
Forum Posts
Need help in Employee center approval card
Hello Team, I want to hide the price option from this card and add the requested item number to the card view.
Seeking Guidance for Landing a Job in ServiceNow
Hello ServiceNow Community,I hope this message finds you well.I am reaching out to seek advice and guidance from this wonderful community on how to secure a job in the ServiceNow ecosystem. Over two years ago, I completed the certification requireme...
How can KB articles be automatically linked to a Taxonomy Topic
On a Taxonomy Topic there is a UI action to "Add content from a knowledge category". This appears to just be a point in time action and does not link newly created KB's in the Knowledge Category to the KB Topic. On a KB article you can add the Taxono...
Workplace Reservation Management WSD Search Widget
The WSD Search widget that displays the search filter and search results for Workplace Reservations. How do I add options to what shows on the filter? It is currently OOTB and I need to add an option for 'Rooms' in the same way that Floors looks.
How to add and show few more fields into modal pop up?
In the problem task form, when the state is "work in progress" and I am about to click on the "complete" UI action, a modal pops up with some mandatory fields. I have attached a snapshot of it for reference. My requirement is to add a few more fields...
Resolved! Remove 'Revised by' from kb article widget
I want help with removing the 'Revised by' from the kb article widget that is displayed when a user clicks on a knowledge article in Employee Center. Prior to installing Employee Center this was not showing in our Service Portal. We made updates to...
Resolved! Configure Search in Employee Center
Hello Community members, I have a quick question. I have configured Employee Center recently in Vancouver, obviously very late to the party. We have many different portals in our enviornment (example CSM, CAB). The Search widget on employee center is...
Resolved! Migrating from Service Portal to Employee Center
Good morning, Is there a way to move all the catalog items from service portal to employee center at one time, or do they have to be added one at a time to the taxonomy. Thank you
Resolved! How to redirec to sc_cart page when user click on submit button in employee service centure portal
Hi Community, Good day!!! we have requirement that when user submiting request it should move to sc_cart after that it should sbumit the request, now as per the OOB it is submit the request direct it is not showing cart items. Appriciated for the qui...
How to display content items which are not assigned with catalogs in ESC Portal-Topic content Widget
Hi Team,I have a requirement to show the content items in ESC portal which are not having catalog(sc_catalog) assigned on topic content widget in ESC Portal. As a OOB behavior Content items with no catalogs assigned will not show up in portal. Do any...
ESC Redirect
How can i Automatically redirect to the login page when we use ESC URLs.Thank You!
Clicking on RITM record on EC pro portal not opening record
When I click on RITM number on ECpro portal it lands here.. any inputs? Thanks,Chaithra
Service Now VS PowerBI for Real Time Visualization
Which solution is better for real time data from vulnerability scan tools Ex- Nexpose in dashboards?Service Now VS PowerBI
