Employee Center - Open Catalog Item form by directly clicking on the Topics

[NehaSNOW]

Hi Members,

Is there a way to open the Catalog form directly after clinking on the Topic? For example, I want to open the Catalog "Laptop, Desktop Request" when the Topic "Laptops, Desktops and Mobile Devices" is clicked (screenshot attached). Please suggest.

Version: - Yokohama

Thanks,

Neha

[YaswanthKurre]

Hi @NehaSNOW ,

OOB this is not possible.

Please refer  this community article to achieve customization: https://www.servicenow.com/community/employee-center-forum/employee-central-when-the-user-clicks-on-...

Thanks,

Yaswanth

[DritonC]

Hi, this is possible to achieve with Advanced Portal Navigation

and check out the mega menu configuration documentation