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‎06-18-2025 07:59 AM
Even with admin and security admin privileges, I am currently unable to update the field(registration_status) on vm_vdr_contact table.Could you address the issue and provide access to edit the field.Also i have verified the ACL restrict to edit the field.After making it inactive,
To address this, I created a new write ACL for this field in the UAT environment to allow editing, but it still does not permit updates.
Also verified on other script like BR,client script and UI policies. No relevant script runs for restricting the field.
Could anyone suggest what is blocking to edit the field.
Solved! Go to Solution.
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‎06-18-2025 08:14 AM - edited ‎06-18-2025 08:14 AM
if that field is read-only at dictionary level then it won't allow update starting from Xanadu Patch 7a and Yokohama all versions
check this KB which talks the same and the only way is to remove read-only attribute from that field in dictionary
Unable to update the read only fields on incident by Data Management process.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-18-2025 08:14 AM - edited ‎06-18-2025 08:14 AM
if that field is read-only at dictionary level then it won't allow update starting from Xanadu Patch 7a and Yokohama all versions
check this KB which talks the same and the only way is to remove read-only attribute from that field in dictionary
Unable to update the read only fields on incident by Data Management process.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-20-2025 04:20 AM
Hi Ankur,
Even if i try to update the fields through script,only some fields get updated,some are not.
 
 
 
 
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‎06-20-2025 04:21 AM
Total it has 5000+records,it updates only 329 records.
But the execution results shows it updates 5000+ records