Facets is not showing up for few users in EC Pro with AI search enabled
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-16-2023 04:14 AM - edited 11-16-2023 04:14 AM
Hi Experts,
The facets which show up in the left hand side in Employee center is not the same for all users.
Currently, the active facets list in system are as follows;
Topics
Subtopics
Catalog categories
Software categories
Knowledge categories
Knowledge country
Knowledge languages
But, end user can only see the following facets;
Knowledge categories
Knowledge languages
Need some help on this.
Thanks,
Arun
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-09-2024 04:59 AM
Hi Arun. Did you find a solution to this? I'm experiencing a similar issue.