Guided tours on Employee Center

Amy Matsuhashi
Tera Contributor

 

@Ashley Snyder - Thank you for your great article!

Using Guided Tours with Next Experience UI - ServiceNow Community

 

Hi - How do I create a guided tour on Employee Center? 

 

What are the drop downs in the Guided Tour setup that needs to be chosen? 

Type: Service Portal

SP Portal: Employee Center

SP Page: Landing

When I do this above, its not showing up on Tours on this page on the Employee Center. 

Thoughts? 

1 ACCEPTED SOLUTION

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @Amy Matsuhashi ,

Can you please select the page as ec_pro_dashboard it will work

 

OmkarKumbhar_0-1674059985304.png

Thanks,

Omkar

 

 

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

View solution in original post

5 REPLIES 5

Amy Matsuhashi
Tera Contributor

Hello @Amy Matsuhashi ,

Guided Tour does not support Worksplace.

Please find the below link

https://www.servicenow.com/community/now-platform-forum/guided-tours-on-agent-workspace/m-p/1157205

 

Thanks,

Omkar

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @Amy Matsuhashi ,

Can you please select the page as ec_pro_dashboard it will work

 

OmkarKumbhar_0-1674059985304.png

Thanks,

Omkar

 

 

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

Amy Matsuhashi
Tera Contributor

Since we are not using EC Pro, SP Page: ec_dashboard works great!