Hide date & time from article card in Topic Content widget in ESC portal

Akshay R
Tera Expert

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 How to remove this date field from article card on "Topic content" OR "Recommended for you" widget in esc portal.

1 ACCEPTED SOLUTION

Akshay R
Tera Expert

Search Widget = KB Content

In that widget, Do comment the line number 24 in Server script.

 // data.kbCardData.additionalInfo = gr.getDisplayValue('sys_updated_on');
 
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2 REPLIES 2

Akshay R
Tera Expert

Search Widget = KB Content

In that widget, Do comment the line number 24 in Server script.

 // data.kbCardData.additionalInfo = gr.getDisplayValue('sys_updated_on');
 
AkshayR_1-1691671578871.png

 

Dan O Connor
ServiceNow Employee
ServiceNow Employee

So if you CTRL + Right click on that card and select Instance Options, you will see the configrations available for the widget and where it is showing a card.

 

To remove this date, you would need to remove it from the card layout itself. I am actually not familiar with where this card design comes from. Normally card designs like this are stored in Data Evams but I could not see one obviously for the widget.

 

It could be this one? This is the ESC Portal Search Data EVAM, so we might be using the same card design. Unfortunately I am not 100% sure

 

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