How can I add an 'Add Me' button for worknotes and watchlist for Employee Center

MOHAMMED SHAMNA
Tera Expert

In our service catalog, we have a button for adding our name to the worknotes and watchlist for a request.

Is it possible to add that in Employee Center as well ?

 

Service Catalog view :-


Screenshot 2024-02-26 152748.png

 

 

Employee Center view :-

 

Screenshot 2024-02-26 153543.png

1 REPLY 1

Service_RNow
Mega Sage

Hi @MOHAMMED SHAMNA 

Here is the way you can achieve this:

1. Create a Activity log UI Formatter for the Application Scope like:



RamSingh_0-1708947878355.png

 



2. Select the same from the Form Layout and Save it:



RamSingh_1-1708947878229.png

 



3. Create a system property from sys_properties.LIST with the Suffix as: glide.ui.x_75830_my_custom_application_table_activity.fields remaining in the Application Scope. Like,

 

glide.ui.[custom application table name]_activity.fields



RamSingh_2-1708947878316.png

 



In my case, custom application name is 'My Custom Application'.



Provide the name of the fields in the Value for which you want to get in the Activity log.(I have given short_description and my_notes).



On creation of this you will see that, Name field on the property is a Read Only field and is starting as- x_75830_my_custom.and the suffix what you wrote will appear after this.



To do away with this, you have to go to the list view of the created property and have to edit the Name from here and remove the first part upto before glide.



RamSingh_3-1708947878320.png

 



That is, your created property name should appear like: glide.ui.[custom_application_table_name]_activity.fields



Now, go back to the Custom Application form field and open the Activity formatter to configure it(Configure Available Fields). You will see that your provided fields on the created system property are sitting over there.



Like,



RamSingh_4-1708947878242.png

 




THEN,



RamSingh_5-1708947878304.png

 



THEN come back. Means Cancel and come back. You will see that Activity Log will show up. And also you are able to see the POST button as well.



RamSingh_6-1708947878257.png

 



And, the magic has happened.

Hope this will now help you to configure the same for your requirement.

Please hit Like or mark Helpful or Correct based on the impact.