How can I show incidents assigned to me under my active items?

Padam
Tera Contributor

Hi,

How can I show my acitve incidents assigned to me under my active items?

Is there an easy configuration? I tried with To-dos Configuration but seems to be requiring widget in To-dos Wiedget mappings

 

find_real_file.png

 

Thanks in advance

Padam

1 ACCEPTED SOLUTION

Lena_Latham
ServiceNow Employee
ServiceNow Employee

Hello Padam. We have a section in our free Employee Center Essentials course that covers how to configure this widget. It's in the Employee Center Configuration module of the course.

find_real_file.png

I hope this helps.

Lena

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3 REPLIES 3

Lena_Latham
ServiceNow Employee
ServiceNow Employee

Hello Padam. We have a section in our free Employee Center Essentials course that covers how to configure this widget. It's in the Employee Center Configuration module of the course.

find_real_file.png

I hope this helps.

Lena

Aman Kumar S
Kilo Patron

Hey,

Found one relevant article that guides you to do the same,just update the filter from native UI

Filter : active=true^assigned_to="+ gs.getUserID();

Ref link

https://community.servicenow.com/community?id=community_question&sys_id=3b4ab8c1db268510679499ead39619ea

Best Regards
Aman Kumar

That answer is misleading. The OP asked about the "My active widget" provided in the Employee Center, and the person iving an answer refers to creating a custom listing of incidents.