How to add/associate knowledge articles to Employee center Portal? how to remove/hide portal footer?

Vaishnavi35
Tera Guru

Hi,

 

1. There are 727 Published articles, how to add these articles to Employee center Portal?

How to create different categories/Topics and associate them to articles?

 

2. How to hide this footer widget?

Vaishnavi35_0-1682598960401.png

 

3. How to change the logo here?

I want to add our company logo

Vaishnavi35_1-1682599049642.png

 

Note - We are migrating from Service Portal to Employee center. We are doing the changes right now. 

 

Thanks,

Vaishnavi

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hello @Vaishnavi35 ,

 

1. for KB_articles go to Topic --> Connected Contents --> New --> content_type --> knowledge --> choose KB article.

Khushbookabra_0-1682602574405.png

2. Navigator -->service porta --> Theme --> EC Theme --> as per ur requirement remove the footer.

Khushbookabra_1-1682602683489.png

 

3. For logo --> Type portals in navigator --> select "employee center portal" --> click to add logo.

Khushbookabra_2-1682602823407.png

 

OR u can do from branding editor.

Go to service portal configuration --> Branding Editor --> select "Employee Center".

Khushbookabra_3-1682602923560.png

 

@Vaishnavi35, Please click on "Accept as Solution" and "Helpfuls." If my answer works for you.

 

Thank you.

 

View solution in original post

9 REPLIES 9

Hi Khushboo,

 

I dint get you? If you can elaborate please?

 

Thanks,

Vaishnavi

Community Alums
Not applicable

Hello @Vaishnavi35 ,

 

1. for KB_articles go to Topic --> Connected Contents --> New --> content_type --> knowledge --> choose KB article.

Khushbookabra_0-1682602574405.png

2. Navigator -->service porta --> Theme --> EC Theme --> as per ur requirement remove the footer.

Khushbookabra_1-1682602683489.png

 

3. For logo --> Type portals in navigator --> select "employee center portal" --> click to add logo.

Khushbookabra_2-1682602823407.png

 

OR u can do from branding editor.

Go to service portal configuration --> Branding Editor --> select "Employee Center".

Khushbookabra_3-1682602923560.png

 

@Vaishnavi35, Please click on "Accept as Solution" and "Helpfuls." If my answer works for you.

 

Thank you.

 

Can we see the article in portal in the without having the connected topic/assigned topic.

Hi Khushboo. I just saw your reply here. When you connect a knowledge article, will it automatically update if a new version of that article is published? Or would we then have to go in and update the connection, too? Do you know? Thank you. /Julie. 

Hi, @Julie21 

 

Did you get an answer for your question.. It would be helpful to me

 

With regards

Harsha Pappala