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04-27-2023 05:38 AM
Hi,
1. There are 727 Published articles, how to add these articles to Employee center Portal?
How to create different categories/Topics and associate them to articles?
2. How to hide this footer widget?
3. How to change the logo here?
I want to add our company logo
Note - We are migrating from Service Portal to Employee center. We are doing the changes right now.
Thanks,
Vaishnavi
Solved! Go to Solution.
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04-27-2023 06:42 AM
Hello @Vaishnavi35 ,
1. for KB_articles go to Topic --> Connected Contents --> New --> content_type --> knowledge --> choose KB article.
2. Navigator -->service porta --> Theme --> EC Theme --> as per ur requirement remove the footer.
3. For logo --> Type portals in navigator --> select "employee center portal" --> click to add logo.
OR u can do from branding editor.
Go to service portal configuration --> Branding Editor --> select "Employee Center".
@Vaishnavi35, Please click on "Accept as Solution" and "Helpfuls." If my answer works for you.
Thank you.
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07-26-2023 04:46 AM
Hi Khushboo,
I dint get you? If you can elaborate please?
Thanks,
Vaishnavi
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04-27-2023 06:42 AM
Hello @Vaishnavi35 ,
1. for KB_articles go to Topic --> Connected Contents --> New --> content_type --> knowledge --> choose KB article.
2. Navigator -->service porta --> Theme --> EC Theme --> as per ur requirement remove the footer.
3. For logo --> Type portals in navigator --> select "employee center portal" --> click to add logo.
OR u can do from branding editor.
Go to service portal configuration --> Branding Editor --> select "Employee Center".
@Vaishnavi35, Please click on "Accept as Solution" and "Helpfuls." If my answer works for you.
Thank you.
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07-26-2023 02:07 AM
Can we see the article in portal in the without having the connected topic/assigned topic.
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05-21-2024 02:49 AM
Hi Khushboo. I just saw your reply here. When you connect a knowledge article, will it automatically update if a new version of that article is published? Or would we then have to go in and update the connection, too? Do you know? Thank you. /Julie.
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06-26-2024 05:43 AM
Hi, @Julie21
Did you get an answer for your question.. It would be helpful to me
With regards
Harsha Pappala