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How to add new Virtual agent template?

ad88
Tera Contributor

Hi Team,

 

I am just trying to add a new Topic block template created by me to the existing templates present in Virtual agent lite. Can some one please help me how do I add it?

 

ad88_0-1701796216813.png

 

1 ACCEPTED SOLUTION

pooja_m
Mega Guru

Hi,

 

Navigate to All --> sys_cs_context_profile.LIST --> click on enter

Add your topic in promoted topics.

pooja_m_0-1701847980899.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

View solution in original post

1 REPLY 1

pooja_m
Mega Guru

Hi,

 

Navigate to All --> sys_cs_context_profile.LIST --> click on enter

Add your topic in promoted topics.

pooja_m_0-1701847980899.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.