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How to configure the Org Chart Employee Profile cards on Employee Centre?

tahnalos
Kilo Sage

yesterday - last edited yesterday

In employee centre, when we try to access a card in the org chart, we see this card:

tahnalos_0-1760029332677.png

 

When we try to click on the "View Profile" link, we get this card:

tahnalos_1-1760029480344.png

 

In both these cards we want to add location info to these cards.   The client in question is a large organization with multiple locations worldwide and would like to know where our employees are located but this information is currently not displayed.  Does anyone know where the config settings for these cards are located?

 

Thanks

 

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M Iftikhar
Giga Sage

yesterday

Hi @tahnalos,

 

  • Navigate to Employee Center > Organization Chart
  • Select the Employee Profile record
    Link: https://<your-instance>.service-now.com/sn_ex_sp_pro_org_chart_card_config.do?sys_id=2f20d84c53f701104180ddeeff7b12b1
  • In the Secondary Display Fields related list click New to add user.location field

If my response helped, please mark it as the accepted solution so others can benefit as well.

 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

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