How to display catagory of incidents under my requests widgets.

[tony_yadav]

Hi Folks,
How to display category of incidents under my requests widgets. Currently its showing short description.

[Susan Britt · Accepted solution]

You can add the Category field from Service Catalog > My Request Filter and open the portal record for the incident table.  You can modify the primary and secondary fields to be displayed.

[Susan Britt · Accepted solution]

You can add the Category field from Service Catalog > My Request Filter and open the portal record for the incident table.  You can modify the primary and secondary fields to be displayed.

[tony_yadav · Accepted solution]

Yup its working as expected now

Thanks a lot 😊

[Ramachandran]

Hey All.

Really it is a nice article. 

We have included interactions in this widget, there Open and and closed view is working fine, but while the form loads initially closed interactions are showing in OPEN view, whereas when we change the view to closed and again change back to open it is working fine. 

Please share the solution if you have any...