How to remove incidents from my request widget on portal?

Vishwas Kulkarn
Tera Contributor

Hi @Ankur Bawiskar , I want to remove incidents from my request widget. Can you please help me in this?

Please find below screenshot.

VishwasKulkarn_0-1672922414361.png

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Vishwas Kulkarn 

check this

How to change contents of "My Requests" in service portal view 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

shyamkumar VK
Kilo Patron

Hello Vishwas,

why your trying to remove Incidents? do you want to remove existing incidents or do you want solution to completely hide list which is showing Incidents?

 

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

Hi Shyam

I want a solution to remove the incident completely. I am using cloned widget in that i don't want incidents.

@Vishwas Kulkarn 

did you update the code in that cloned widget?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader