Hi all, I'm having a requirement where client wants to display newest approvals on the top followed by old approvals. I've checked the 'todopageutils' script include there it is displaying based on priority. I've changed that to 'orderByDesc('sys_cre...
I'm working on creating some pages for my organization's intranet using EC Pro. On a few of the topic pages, the child topic name is smaller than others, so the boxes are sized differently. In this example, Surveys and Feedback are about 3/4 the size...
Hi Community,I’m working on a request page in the ESC portal. The goal is to ensure that when a user submits an HR case—whether for themselves or on behalf of someone else—they can view all relevant details.Current Behavior:When a user submits a case...
I installed 'employee center pro' plugin in my personal dev instance. But after installation, the navbar became empty and many of my changes got collapsed. How can I solve this issue
I’m currently working on Now Mobile app theming and exploring customization options using the Theme Builder.Right now, I see options to define Primary, Secondary, and other theme colors — but each only accepts a single color value.Is there any way to...
Hi all, On the "Standard Ticket Header" widget on the Employee Center, you can configure the fields which are visible, using Standard Ticket > Standard Ticket Configuration. What I am after, is adding the Watch List. This is also shown in the Docs ex...
The Quick Link is not being displayed.I created a new Quick Link and updated it, but it does not appear in the Employee Center.Is it not sufficient to add content to the Quick Link for it to be reflected in the Employee Center?
Hi all,i would like implement a workspace in my page.Is this possible (as same as requests, knowledge...) or only as quick link?The purpose is to bring more traffic to the ESC and create a common starting area.I tried to explain it also on the pictur...
Currently within our ESC instance, we are using AI Search and indexing on catalog items and knowledge articles. We have a request to return results for Topic pages as well, and have this somewhat working following the example here:https://www.service...
HiWe are about to start using Guided Self Service in Employee Center and i have a question:Does anyone know if It's possible to make so the "View my responses" is always expanded?If i lets say have i Knowledge Article that i want to show It's hidden ...
Hello, I'm looking at the widget library and I want to know if it is mention somewhere that a certain widget is only available on the portal and not available on microsite? https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/bu...
I have modified the employee center and added the widgets but for some widgets the color does not get applied based on branding editor. For eg, current status ,my approvals,top rated articles,etc. 1. How do we change the color to light blue default o...
Hi All, I have a issue in employee center where the "Authored by" word for KB articles are not getting translated to other languages as mentioned in the screenshot but "views" word is getting translated and the anyone has idea on this.
Hi all, I'm currently trying to fix a translation issue with the sub topics widget on the Employee Center page for topics, and I stumbled over this getMessage() parameter. I couldn't find any documentation, but my theory was that it means that I have...
Hi Team,We have a requirement to add ' Action ' drop down on ESC page for the " My requests" records when opened by the caller . The expected actions drop down options are " Reopen, Cancel '. We have earlier done this sort of customization for incide...
