In the employee center approval if approver clicks on approve it should pop up the comment box
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11-12-2025 06:24 AM
In the approval page on employee center if approver click on approve it should pop up the comment box to provide the reason for approval.
I have tried cloning the widgets Todo approvals and Todo Approvals action and added the logic for approve and it is working on the record which are not in the To-do configuration for ex Enhancement, but it is not working for the records which are configured in the To-do configuration example Request and change request. Please help me to work on all the approval records.
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11-13-2025 09:57 PM
Hi, any update on the solution ?
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11-13-2025 10:25 PM
somehow the message/notification got ignored.
will check and let you know.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-13-2025 10:30 PM
please share where did you add those widgets in portal page
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-13-2025 11:59 PM
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11-16-2025 09:37 PM