In the employee center approval if approver clicks on approve it should pop up the comment box

vinayak_2023
Tera Contributor

In the approval page on employee center if approver click on approve it should pop up the comment box to provide the reason for approval.

I have tried cloning the widgets Todo approvals and Todo Approvals action and added the logic for approve and it is working on the record which are not in the To-do configuration for ex Enhancement, but it is not working for the records which are configured in the To-do configuration example Request and change request. Please help me to work on all the approval records.

15 REPLIES 15

Hey @vinayak_2023 ,

 

I have the same requirement. Can you please provide me solution for this?

Thank you in advance!

Hey @Deepika Gangra1 
I have not got solution on this however OOB we have action type to update the approval with comments in the To-do configuration and here the approval comments are mandatory.

vinayak_2023
Tera Contributor

Hi, any update on the solution ?

@vinayak_2023 

somehow the message/notification got ignored.

will check and let you know.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@vinayak_2023 

please share where did you add those widgets in portal page

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader