In the employee center approval if approver clicks on approve it should pop up the comment box
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‎11-12-2025 06:24 AM
In the approval page on employee center if approver click on approve it should pop up the comment box to provide the reason for approval.
I have tried cloning the widgets Todo approvals and Todo Approvals action and added the logic for approve and it is working on the record which are not in the To-do configuration for ex Enhancement, but it is not working for the records which are configured in the To-do configuration example Request and change request. Please help me to work on all the approval records.
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‎11-16-2025 09:39 PM
sorry didn't get a chance, bit occupied.
what debugging did you do?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-18-2025 02:48 AM
I have provided the widgets XMLs where I have tried to make changes but did not get the functionality as expected, hoping to get help from your end.
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‎11-19-2025 10:19 PM
Hi, any update on this?
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a month ago - last edited a month ago
still awaiting response from the community. It would be helpful if the solution/work around provided soon