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In the employee center approval if approver clicks on approve it should pop up the comment box

vinayak_2023
Tera Contributor

In the approval page on employee center if approver click on approve it should pop up the comment box to provide the reason for approval.

I have tried cloning the widgets Todo approvals and Todo Approvals action and added the logic for approve and it is working on the record which are not in the To-do configuration for ex Enhancement, but it is not working for the records which are configured in the To-do configuration example Request and change request. Please help me to work on all the approval records.

13 REPLIES 13

@vinayak_2023 

sorry didn't get a chance, bit occupied.

what debugging did you do?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

vinayak_2023
Tera Contributor

I have provided the widgets XMLs where I have tried to make changes but did not get the functionality as expected, hoping to get help from your end.

vinayak_2023
Tera Contributor

Hi, any update on this?

vinayak_2023
Tera Contributor

still awaiting response from the community. It would be helpful if the solution/work around provided soon