Is it possible to apply user criteria for Quick Links and Banners in Employee Center Portal?

[Byron Plant]

Hi everyone!

Is it possible to apply a user criteria for Quick links and Banners in Employee center Portal?

For example, we want this banner and quick links to be available for ITIL Users. If Users are NON-ITIL, a different banner and quick links must be available in portal. 

[Simran Gadodiya]

Hello @Byron Plant 
Hope below mentioned article will help you. if it helps mark it as accepted solution and helpful.
https://www.servicenow.com/community/employee-center-forum/quick-links-don-t-show-up/m-p/243116

Thanks.

[Ravi Chandra_K]

Hello @Byron Plant 

This project can be helpful. You can leverage this to apply user criteria on content of a widget in Portals.

https://developer.servicenow.com/connect.do#!/share/contents/7877086_validate_user_against_a_user_cr...

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra.

[Christopher096]

Hi @Byron Plant ,

Yes you add the user criteria for the quick links and widget ( in your case - banner). Eg: For adding the user criteria for a specific quick link, first open the quick link and under the related lists you can able to see the Available for related list. There you can add existing user criteria by clicking Add button or create new by clicking New button.

Similarly for widgets also you can do the same. You can refer the documentation too - https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/ta...

Please mark this Answer as helpful and correct if I helped you to sort out your queries.

Thanks,

Christopher P