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Favorite on workplace service delivery portal

Heyllo Guys,   I am trying to configure Favorites on workplace service portal.    I have followed the article: But this is more on spaces. How it can be achieved for catalog items, record producers, oder guides....?    I have configured types and con...

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_raj_esh by Kilo Sage
  • 369 Views
  • 1 replies
  • 0 helpfuls

Taxonomy design excel template

During our migration from ServiceCenter to EmployeeCenter we did some taxonomy modeling in Excel.This consisted of extracting the Category / Short Description / Item (and counts) from our instance of all Service Center usage, and making a tab of the ...

Teams Link Authenticate Issue

Hi all,  I have completed the setup Employee Center for Teams, it is working fine. But I want to also use the "Smart Links" functionality for Virtual Agent in Teams by following the instructions from ServiceNow: link However, after authorising SSO, t...

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newuser2 by Tera Contributor
  • 1012 Views
  • 3 replies
  • 0 helpfuls

Resolved! User is not able to email notification

My client is receiving email notification but not able to reply to that email through it's corporate email id, but when they are trying with their personal email id, it is working fine. Can anyone suggest what will be the reason for this?

pallaviprad by Tera Contributor
  • 755 Views
  • 3 replies
  • 0 helpfuls