Is there a way to add Additional Details from the approval item to the My To-dos widget (HRM Todos Summary)
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01-09-2022 05:46 AM
Hi,
I am currently looking into "My To-dos" and would like to gather more information from the requested item/approval item when it comes to "Approve Request". In below picture, Widget (HRM Todos Summary).
I would either have a new section with answered questions from the order, or a New tab such as in the Widget (Standard Ticket Header) which has a tab "Additional Details", see below.
Desired outcome would then be something like this:
In short we would like necessery approval information to be available first hand in the My To-dos section instead of forcing the approver to click the link to the item ordered, to avoid the extra step.
Best regards,
DW
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10-11-2022 05:41 AM
Hi,
Do you mean the To-do configurator where you can add the extra display fields to it?
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10-12-2022 12:45 AM
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11-04-2022 08:25 AM
Thank you for the info, @Travis Rogers!
May I ask you where to configure "Pulling down the catalog variables into the approval record under To-Dos"?
Thanks a lot, Sinae.
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01-24-2024 08:13 AM - edited 01-24-2024 08:21 AM
@Travis Rogers Hi Travis,
Where do you configure this option to pull down the catalog variables into the approval record for Requests under To-Dos? We are on the latest version of Employee Center 31.0 but we don't see the catalog variables in the approval record for a request. However, the catalog variables do show for a RITM approval record.
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12-26-2024 11:48 AM
Hi,
Has anyone figured out a solution to this? The variable summarize does not populate when configured in the To-Dos for Requests.