Issue with Knowledge base can contribute criteria
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‎12-17-2024 05:56 AM
Hello Experts,
I need help on a issue where i have a requirement we have HR knowledge base where i need to give access to some groups to create the articles but at the same time we have some HR KB articles for different locations. When user logged in based on the user country same country article will be visible to the user in employee center we have a user criterias for set for knowledge articles.
When i add the users or groups to HR knowledge "can contribute" at that time users are able to create the article but at the same time the added users or group members are able to see all country articles they should be seeing only their location article.
When i checked user criteria diagnostics they are getting access from "can contribute"
Iam not able to figure out how to restrict the users from viewing other country articles after adding to "can contribute"
Is there any way to give users to create articles without adding to "can contribute"
Thanks in advance.
Regards,
Devender
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‎12-18-2024 10:07 AM
Hi @dev_S ,
Use the help of Scripting in the User criteria.
Regards,
Najmuddin.