Knowledge Article Display

KindonC
Tera Expert
 

I have a colleague who want to see the knowledge article in the body of the Employee Center within the approval record when they go to My Tasks on Employee Center. Is this possible to complete? Currently, the portal is linked to the knowledge article, which you can click to approve. 

 

 

 

1 ACCEPTED SOLUTION

Sumanth16
Kilo Patron

Hi @KindonC.,

 

Please refer below thread:

https://www.servicenow.com/community/employee-center-forum/esc-approval-task-for-knowledge-database-...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

View solution in original post

2 REPLIES 2

KindonC
Tera Expert

KindonC_0-1726501497423.jpeg

 

Sumanth16
Kilo Patron

Hi @KindonC.,

 

Please refer below thread:

https://www.servicenow.com/community/employee-center-forum/esc-approval-task-for-knowledge-database-...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda