knowledge

DibyaJyotiD7656
Giga Contributor

There is no direct redirection to the top of the KBA , user need to scroll up . this will be a challenge for bigger KBAs with multiple topics.

 

Include “Go to top icon” in KBA page for easy navigation to the start of the Knowledge article

1 ACCEPTED SOLUTION

dbook
Kilo Sage

I would suggest taking advantage of the Anchor (1) and Insert/Edit Link (2) features available in the HTML Editor. 

dbook_0-1752069114616.png

 

Anchor: This allow you to declare a specific location within the HTML Field, think if this as a bookmark. 

Inset/Edit Link: Once Anchors have been declared, you can choose to link to an Anchor rather than a URL. 

 

dbook_1-1752069237330.png

 

You could take this a step further by setting up templates with predefined 'Back to the Top' type links. 

 

Hope this helps! 

 

View solution in original post

7 REPLIES 7

yes

dbook
Kilo Sage

I would suggest taking advantage of the Anchor (1) and Insert/Edit Link (2) features available in the HTML Editor. 

dbook_0-1752069114616.png

 

Anchor: This allow you to declare a specific location within the HTML Field, think if this as a bookmark. 

Inset/Edit Link: Once Anchors have been declared, you can choose to link to an Anchor rather than a URL. 

 

dbook_1-1752069237330.png

 

You could take this a step further by setting up templates with predefined 'Back to the Top' type links. 

 

Hope this helps! 

 

@dbook this is amazing!!!

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